Surrender Prevention: Keeping People & Pets Together

Consider these scenarios:

• Your cat needs an emergency surgery, but you do not have the funds.
• You unexpectedly lose your job and caring for your pet is now a challenge.
• You just welcomed a new baby into the family, but your dog is less than thrilled and exhibiting unwanted behaviors.
• Your loved one is struggling with addiction and their home environment is no longer safe for their pets.

At HSCC, we recognize the vital role that companion animals play in our lives and the emotional stress experienced by those facing the possibility of having to part ways with their beloved pets. While relinquishment may be the best choice in some situations, we are committed to helping our neighbors find potential solutions that can keep them with their pets. In 2019, HSCC supported 27 families and their pets by providing resources, shelter, care, and emergency veterinary services. 

Surrender prevention is at the heart of our mission and we are continuously evaluating how we can best serve our community. 

Some of our current surrender prevention programs & services include: 

Pet Helpline

The HSCC Pet Helpline is a resource for pet owners that are facing challenges keeping their pets in the home. If your pet is dealing with behavioral issues, you would like help troubleshooting, or you are looking for resources, you can email the helpline at helpline@hsccvt.org or give us a call at (802) 862-0123 ext: 29. A staff member will reach out to you within 24 hours.

Good Neighbor Program

Offered in partnership with homeless, domestic violence, and other local human service organizations, the Good Neighbor Program provides temporary shelter, veterinary care, and plenty of TLC for beloved pets during times of crisis and transition in the lives of their owners – free of charge.

This program is completely confidential and owners must be a resident of Chittenden or Grand Isle county.

For more information about the Good Neighbor Program, please click here or call us at (802) 862-0135.

Rainy Day Pet Fund

The cost of medical care remains a top reason why pets are relinquished. HSCC’s Rainy Day Pet Fund offers financial assistance for Chittenden and Grand Isle County residents who are unable to pay for their pet's unanticipated emergency medical treatment. This service is completely donor-funded and there is a review process for those who are interested in applying. 

For more information, please call us at (802) 862-0135 ext: 12. 

Spay the Mom Program

For pet owners with pregnant or nursing cats, HSCC provides care for Mom and her kittens until they can be safely separated. All cats are vaccinated, microchipped, and spayed/neutered, at no cost to the owner. Once she has been spayed, Mom is returned home and the kittens are made available for adoption. Spay the Mom serves as both a surrender prevention program AND way to reduce the number of unexpected litters and unwanted/homeless animals in the community.

For more information or to apply for Spay the Mom, please call us at (802) 862-0135.

Dog Behavior Consultations

If you are considering relinquishing your dog due to behavioral issues, our dog training and behavior specialists are here to help. We offer guidance and in some cases at-home training sessions for a wide variety of circumstances to help keep Fido with their family.

For more information, please email helpline@hsccvt.org or call us at (802) 862-0135

Free Pet Food Shelf

HSCC maintains a free pet food shelf at our facility, where owners can find food and other supplies to help care for their pets. Available supplies are donation-based, may vary from time to time, and are limited to two items per household per month. The pet food shelf is available during our open hours: Tuesday-Friday, 1-6 PM and Saturday 10 AM-4 PM

*Please note that due to COVID-19 our pet food shelf is currently available outside of the building on weekdays from approximately 9 AM-5 PM 

Low cost rabies clinic 

HSCC hosts this clinic for owned dogs and cats each spring - no appointment necessary! Visit our News & Events page for details on this year's rabies clinic. 

Pet Emergency Preparedness Resources

Being prepared for an emergency, hospitalization, natural disaster, or other unexpected event is crucial to keeping your beloved pets safe, healthy, and in your care. Download or print the Pet Preparedness Kit Checklist to help you gather necessary items and Pet Boarding Instructions Form in case you need to temporarily board your animals at a facility or with a loved one. These steps can lessen the chance of your pet(s) being injured, lost, or worse. Visit https://www.cdc.gov/healthypets/emergencies/index.html for further details on making an emergency plan for your pets. 

For a printable version of our community programs, please click here