Adoption FAQ's
A: Adopters must be at least 18 years old (or have a parent or guardian present who is supportive of the adoption), have a valid photo ID, be allowed to have a pet where they live, and be willing and able to spend the time and money necessary to provide training, medical attention, and proper care for their new pet.
A: Our adoption fees vary depending on the type of animal, their age, and whether they have any special needs. Click here to see what our Adoption Fees are and what they cover. Please note that adoption fees are non-refundable.
A: The first step is to come meet our adoptable animals! Once you’ve decided on a specific animal, you’ll need to fill out an Adopter Profile which we’ll review, and then have an open dialogue to help determine if it looks like a good match for everyone. If the match is approved, we then schedule an adoption appointment. If we are unable to do the adoption right away, we can reserve that animal for you for 24 hours with a Hold Fee equal to half of the adoption fee (or $50 if the animal doesn't have an adoption fee). Should you change your mind and decide not to go through with the adoption, the Hold Fee will be considered a donation.
A: As much as we’d like to, we unfortunately don’t have the resources to keep up with potential adopter’s requests. Our animal population changes frequently, so the best thing to do is keep checking our adoptable animals page and if there is one who strikes your fancy, come on down and get acquainted!
A: Yes! We encourage adopters to come prepared to take their new pet home right away.
A: From time to time we feel that the likelihood of a particular match succeeding is exceptionally low. When this happens, we work with adopters to find a more suitable match. And while it is rare, we do reserve the right to refuse an adoption at any time.
A: All of our cats and dogs are spayed or neutered before leaving the building, but it varies by species and gender with our smallies. Every animal will be as up-to-date on their vaccinations as possible. Click here to see our Adoption Fees are and what they cover.
A: We’re here to help! We can’t emphasize strongly enough that we want to be your go-to resource for questions or concerns. Please visit our Resources page to find helpful information on common behavioral and medical issues. You can always call or email HSCC's Pet Helpline or stop by to chat during open hours. We’ll do everything we can to help make your adoption a success!
intake FAQ'S
A: If you have to give up a pet, we accept, by appointment, animals brought to us from Chittenden and Grand Isle Counties regardless of health or behavioral issues. We do not euthanize animals for space and we don’t set time limits on their stay with us; this means we have to schedule new animals coming in to our facility carefully to ensure there’s enough space. We do our best to accommodate emergency situations and we're happy to offer support and supplies until the next available appointment. Please click here to request an appointment.
A: Though we operate much like a “no-kill” shelter we choose intentionally not to use that term as we feel it falsely represents the reality of responsible and realistic animal sheltering. "No-Kill" is a term commonly used for shelters that guarantee adoption for all healthy and adoptable animals. We treat all animals as individuals and do our best to find placement based on each animal’s needs. However, if we cannot prevent the suffering of an animal or if we cannot responsibly place an animal back out into the community (due to behavioral reasons), we may choose to humanely euthanize an animal. So long as an animal can be medically treated and doesn’t pose any danger to the community, each animal can stay at HSCC until they find a new home.
A: We kindly suggest a minimum donation of $50 for each animal brought to us. This is because HSCC receives no public funding and relies solely on private donations in order to provide care to the roughly 1,000 animals that come to our shelter each year. On average, each animal costs $300-$700 to treat, care for, and place in a new home. No animal is ever turned away because of an inability to make a donation.
A: We kindly suggest a minimum donation of $100 for each animal brought to us. This is because HSCC receives no public funding and relies solely on donations in order to provide care to the roughly 1,000 animals that come to our shelter each year. No animal is ever turned away because of an inability to make a donation.
A: Though we operate much like a “no-kill” shelter we choose intentionally not to use that term as we feel it falsely represents the reality of responsible and realistic animal sheltering. No-Kill is a term commonly used for shelters that guarantee adoption for all healthy and adoptable animals. We treat all animals as individuals and do our best to find placement based on each animal’s needs. However, if we cannot prevent the suffering of an animal or if we cannot responsibly place an animal back out into the community (due to behavioral reasons), we may choose to humanely euthanize an animal. So long as an animal can be medically treated and doesn’t pose any danger to the community, each animal can stay at HSCC until they find a new home.
A: We understand that people’s lives change and that sometimes, due to a variety of circumstances, people are unable to keep, maintain, and care for their pets. Years later, under different circumstances, that same person may be ready and interested in adopting a new pet. Assuming that you meet all of our general adoption requirements, we are happy to discuss the possibility of you adopting a pet from us.
DONATION FAQ'S
A: Supplies for our resident cats, dogs and smallies cost us about $20,000 a year, so donated items are a big help! Click here to see our wishlist.
A: Donations can be dropped off in our lobby anytime during our open hours of operation, or just outside the front doors when we're closed (we'll see them!). Please note that we will not be able to provide you with a receipt for your items if you drop them off when we're closed.
A: Yes! We can use open bags of food. Please mark what type of food it is (if it isn’t in the original container).
Adoption Hours:
Tuesday-Friday: 1PM - 5PM
Saturday: 10AM - 4PM
Sunday & Monday: CLOSED